Identify a current problem, challenge or opportunity related to delivery of goods or services within your organisation, make recommendations likely to deliver business performance improvements, and develop the implementation plan. Note that the assignment should deal with a current issue and not a historical (i.e past) one The report should consist of five elements 1)executive Summary 2)introduction (10% of the words) 3)Part 1 : Analyses of a current process – related problem, challenge or opportunity within your organisation leading to recommendations to address the problem, challenge or opportunity that will deliver performance improvements (50% of the words) 4)Part 2 – Presentation of the implementation plan including risk management (30% of the words) 5)reflection (10% of the words) Assignment should be 3000 words in length – 20% more accepted – 10% less accepted **Imperative: a)coherent and logical structure b) to demonstrate knowledge of theories, models, concepts and techniques presented c)ability to think theory and practice d)critical appraisal e)substantiate the line of argument pursued f)appropriate and logical conclusions g)appropriate weighting of the answers across the three parts of assignment my current position is that of a Hotel General Manager, considering the requirements , I suggest that I will base the assignment on my working sector. I would select a part of the Hotel Operations and concentrate my assignment on same. As you know Hotel Operations are split in a)Sales b)Rooms Division – Front Office/House Keeping/Maintenance and Security c)Food & Beverage d)Finance e)HR my specialisation has been always Rooms Division – mainly front Office – I would like if the assignment will be focused on same.) I would also like to include models relating to Managing Processes & Systems in the assignment – like Process Performance Objective model, Process Design (4Vs) etc…
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