|Timing / Deadline||Learning
|1||Portfolio||2000 words||Pass / Fail||4th January 2022||1,3,4|
|2000 words||Pass / Fail||29th March 2022||2, 3|
|Module||Introduction to Business Operations and
|Module Code||BMM 3003|
|Programme||BA (Hons) Business and Management with
Foundation Year in Business
|Issue Date||27th September 2021|
|For this module you will complete two assignments:
Assignments must be submitted to BMM3003 via Turnitin by 12.00 noon on
the deadline day.
Semester 1 – Assessment 1
This first assignment comprises of the development of a portfolio of knowledge that
draws on real life examples or situations. The portfolio will be a series of smaller
“bite size” tasks or activities that will build into the overall portfolio and you will
have to complete these tasks in a set number of weeks through the initial part of
the module. These weeks are 3, 5, 7, 9 and 10. During these weeks there will be
some time set aside in class to discuss these tasks and be able to review with your
individual tutor your progress to date and you are encouraged to complete these as
soon as possible when they are issued. All tasks must be completed in order to secure
a pass in this assessment.
Task 1: Contemporary Research
You need to discuss with your tutor in week 3 of your module.
There are a number of operational management issues that are reported on the news
daily that have an effect on our lives. Research a topic and select 2 current news
publications from newspapers, magazines or radio or TV broadcasts as evidence and
summarise in 400 words what the key operational issue is, what caused the problem
and what if any would be the suggested solution to the problem. This could be related to
Brexit, Food or consumer products shortages or Vaccine rollout for example.
Task 2: ALDI
Please read the Aldi Case study below and answer in 400 words the questions at the
Task No. Task Week Task Topic
1 3 Contemporary Research
2 5 ALDI
3 7 Business Ethics
4 9 Class Discussion
5 10 Collate your portfolio
For completion in week 5 of your module.
Aldi: Changing the Landscape of Grocery Shopping
According to a recent study by Nielsen consumers used to prefer stock up visits. Now
46% of them view shopping as a chore. The one stop shopping experience that had
taken most of the world by storm a couple of decades ago is changing and ALDI, a
German supermarket, is pioneering the way. Stores like ALDI focus on efficiency and
challenge the traditional supermarket model, which operates on thousands of square
metres and offers a wide variety of choices. ALDI caters to the needs based shopping
clientele who make frequent visits to the store rather than stocking up during one visit.
ALDI leads the way for the increasing number of companies that are developing
business models to appeal to this segment of consumers.
Founded in 1946, ALDI is a discount groceries chain that has gained substantial ground
because of its operations management. The company currently has 10,000 stores in 17
countries across Europe, Australia, United States and most recently China. The
company has been developing its successful business model for decades splitting
operations in Germany between Audi Nord and Audi Sud in 1960 and 1962 respectively
and expanding its international operations since 1967.
As part of its business model, ALDI generally operates on 1000 to 1500 square metres
of space, compared to the approximately 4000 square metres space utilised by many
traditional supermarkets. Sites to accommodate smaller stores are easier to find close
to target locations like city centres; This eliminates customers having to travel great
distances for grocery shopping and encourages frequent visits.
The smaller store size also naturally reduces the number of products that can be
offered. But then again, who needs 35 different varieties of ketchup to choose from?
ALDI carries only a few variants of each product, sometimes limiting the choice to one.
This approach reduces the total number of products carried to approximately 10 to 15%
of traditional supermarkets selection. This enables for more efficient inventory
management because planning and forecasting for one or two products instead of
dozens is easier and reduces the chance of stockouts open brackets shortages closed
brackets and products exceeding their shelf life.
For some small stores, this also reduces the hassle restocking the shelves. This,
however, is not a problem for ALDI. For many products ALDI suppliers ship them in
boxes that can be kept on the store floor as it is and the customers can select the
products they want from the boxes. While improved efficiency may not be immediately
obvious, the measures allow for fewer employees working in each shift with many of
them being able to move between stocking shelves and managing the cash register as
In addition, ALDI’s reliance on its own exclusive brand products reduces overhead costs
and increases efficiency of management while still providing quality products, which
makes it highly competitive in a cut throat industry. It also builds brand awareness and,
as the sole supplier of each products increases customer retention.
Question 1: ALDI and similar stores offer different customer experience. Do you think a
similar business model would work in other industries? Please give examples to
illustrate your answer.
Questions 2: What are the sacrifices customers have to make in order to have access
to this shopping experiences?
Source: Dr V. M.Kiss. Metroploitan State University of Denver
Task 3: Business Ethics
This needs to be completed by week 7 of your module
Using a real example that you have identified and researched give an example of where
a management team in an organisation practiced or implemented a positive ethical
approach. This could be where the organisation is customer facing and introduced a
new practice or procedure or could be where an internal positive ethical approach was
adopted to benefit all employees. Examples will have been covered in the ethics section
of this module and in the associated reading. Your answer needs to be 400 words and
should be completed by week 7 of the module.
Task 4: Class Discussion
To be completed in week 9 of the module. 5-minute group presentation
Your module tutor will issue you a business area from the list below and you should
work in a group to prepare some research and a 5-minute presentation into the
business area and how it has an impact on the operations management and overall
business management of any organisation. The objective of the presentation is to
identify and articulate clearly where your business area contributes to the overall
business, what challenges this area faces daily and identify how the business could not
operate without it.
You should come to class in week 9 prepared to present to with your group to other
class members and your one slide presentation should take no more than 5 minutes.
You must rehearse your presentation in advance and all members should speak in
• Human Resources
• Information Technology Services
• Supply Chain Management
• Finance Department
• Sales team.
At the end of the discussion, you are required to write a 250 words individual reflection
on how you thought your presentation went and what were the positive aspects of it and
what areas of your topic you could have considered. This needs to be submitted as part
of the final submission in week 10.
Task 5: Collate your portfolio
This is summary task of all the activities listed above. You need to collate task 1-4 into
portfolio i.e one document and submit this in its entirety by week 10 using the
submission link on Moodle. Your portfolio should include evidence of each of the tasks
and your answers or research and should contain a copy of any materials that you used
in task 4. Please ensure that you have correctly referenced these with their sources.
You should submit this as either a word document or pdf document only as no other
format will be accepted.
|Semester 2 – Assessment 2 – Reflective Account of Learning
As a minimum, it is expected that you will structure your work such that you have:
• An introduction
• A reflection of semester 1 and how you have used your learning to improve
outcomes of your learning in semester 2
• Semester 2 reflections (largest section of the account)
• Conclusion that might also include plans for how you intend to use your learning
as you move into L4 study)
Plagiarism is a form of cheating which involves presenting another person’s ideas or
expressions without acknowledging the source. The penalties for this are severe.
Extensive and repeated instances can result in your removal from the degree
programme. It is therefore very important that you understand how to avoid being
accused of plagiarism. Any work submitted for assessment must, unless
collaborative work has been specifically permitted in the assignment guidelines, be
your own work. Any material used, from whatever source, must be clearly
acknowledged. Any words that are not your own should be shown as quotes and
their author and publication details given. Where you paraphrase the words of
another you should make this clear and give details of where you found this material.
You should make use of the referencing guidelines on the Library website and
complete the online plagiarism tutorial to ensure that you are providing such details
correctly https://lib.leedstrinity.ac.uk/iguana/www.main.cls?surl=Referencing Doing
so will gain you marks for showing evidence of research and ability to reference. Not
doing so could lead to accusations of plagiarism. You can also use Turnitin in
advance of the deadline to enable you to check for elements of plagiarism in your
work and then correct these.
Students will be made aware of how to avoid plagiarism as part of the induction
process and within the initial stages of the programme of study, as well as how to
incorporate correct referencing into their written work. The library provides
Referencing Guides, online tutorials and one-to-one support. Students can also
obtain advice on appropriate academic conventions from the Learning Hub and
advice on a specific piece of assessment is available from the module tutor.
As is a form of dishonesty which is viewed by the University as a serious offence.
The University’s Regulations contain provisions by which the Examination Board
may penalise students who are found to have presented plagiarised work for
assessment. The purpose of this statement is to explain what plagiarism is. Further
information about the procedures which are followed where allegations of plagiarism
are made, together with the penalties that may be imposed, can be found in the
Plagiarism consists of presenting someone else’s work as your own. Some
examples of plagiarism are:
• reproducing or paraphrasing published material without acknowledgement of
• copying from the work of another student
• undeclared collusion with another student
• getting someone else to do your work for you
This is not an exhaustive list. There are clearly degrees of plagiarism, particularly
where published work is concerned. At one extreme there may be a very short
section of a coursework which is copied without being properly referenced; at the
other extreme a coursework may consist almost entirely of copied work.
Students who are found to have colluded in making their work available to be copied
by others will not themselves be deemed to have committed plagiarism but will be
dealt with under the student disciplinary procedures described in the Students’
Handbook of Regulations. Similarly, disciplinary action will be taken against any
student who is found to have undertaken a coursework on behalf of another.
All assignments should be submitted through TURNITIN to Moodle whenever
possible. If necessary, for the nature of the work, alternative methods may be used.
For each piece of assessment, the assignment (or assessment) brief will indicate the
method of submission. Students should be advised to retain a copy of their
submitted assignment (or assessment) however submitted, where practicable e.g.
this may not be possible with artefacts.
Penalties for Late Submissions
• If you submit coursework after the given deadline, or agreed deadline
extension, your submission will be marked as a fail.
• If you submit coursework after the given deadline, you may also ask that we
excuse your lateness. We will consider such requests in accordance with the
Mitigating Circumstances Policy and Procedure. The tests we will use are:
a. your late submission was for a good reason, and
b. you could not reasonably have asked for an extension before the deadline.
• In any event, coursework submitted more than five days after the original
deadline, or any agreed extension, will not be marked, and will be counted as
a failure. This helps us to keep track of all the work that has to be marked and
returned to students
Please note all coursework for the Foundation Year is marked on a pass/fail basis.
Where coursework is marked on a pass/fail basis and it is submitted late then it will
automatically be deemed to be a fail and will be awarded a mark of zero.
Therefore, late submission of Foundation Year coursework should be avoided
at all costs, as assignments will be automatically failed.
Marking Scheme / Criteria
Internal examiners, within a programme team, are responsible for the setting,
internal marking and internal moderation of assessments – they may standardise,
first mark, sample and double mark assessments. First markers must provide, for
each piece of work presented for assessment, comments outlining the reasons for
the mark awarded. Internal examiners submit marks to the Assessment Panel
responsible for the module concerned.
Assignment Criteria/Marking Schemes/Marking Criteria
• Coursework is marked by internal examiners against the focused assignment
(or assessment) criteria, the marking scheme and the marking criteria, as
defined within the assignment brief.
• Examinations are marked by internal examiners against the focused
assessment criteria, the marking scheme and the generic marking descriptors
We will assess your achievement of the learning outcomes for the programme in
each year. Programme schemes will set out the assessment framework. This will
take one of the following forms:
a. Assessment associated with each module individually; combined to form an
b. Integrated assessments associated with all the material covered.
The relevant Assessment Panel will consider your results and the marks to be
If you fail an assessment you may resit the assessment twice.
Mark criterion 1: You should demonstrate the ability to discuss content relating to
business operations and management (in the essay style tasks) in relation to the
topics shown above.
Mark criterion 3: You should respond to the set tasks with at least 40% and a
coherent and well-articulated written response to the essay style tasks with relevant
academic protocols such as structure and referencing such that your response
justifies a pass grade.
Mark criterion 4: You must draw upon academic sources and reference your work
(for essay style tasks).
Mark criterion 2: You must evidence your ability to deploy suitable reflective
practice and to produce this using acceptable academic conventions.
Mark criterion 3: You need to make sure you can confidently articulate your
reflections that convey your own personal development through the module and to
specifically relate these to the subject of the module, namely business operations
Marking Criteria Grid: Foundation Year (non-practical)
|You have demonstrated the
ability to present module
specific content effectively to
an appropriate audience.
|You have not demonstrated the ability
to present module specific content
effectively to an appropriate audience.
|You have sufficiently employed
academic skills and
conventions to achieve the
learning objective(s) that the
|You have not sufficiently employed
academic skills and conventions to
achieve the learning objective(s) that
the task assesses.
|You have managed to present
a well-structured piece of
|You have not managed to present a
well-structured piece of assessment
|Your work draws upon
academic sources in an
|Your work does not draw upon
academic sources in an appropriate
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