LO4 DISCUSS THE ROLE OF EFFECTIVE
COMMUNICATION WITHIN BUSINESS.
Refer to learning styles such as VARK, Honey & Mumford
Methods to improve communication: consider suitable recommendations for your
organisation to develop and maintain effective communication
Apply the decision making process and what is the role of effective communication
in this process?
Identify the problem
Gather Information
Identify Alternatives
Weigh the Evidence
Make Decision
Implement
Evaluate
Consider the following;
Z16MAN
BUSINESS
COMMUNICATIONS
ASSIGNMENT 2 –
Individual Reflective Essay
(1,000 words)
YOUR TASK
Keeping a reflective learning log or journal within a professional setting is a rare
approach. However, organisations are starting to recognise the value of engaging with
this practice to support employees learning and development.
You have been asked to take part in a pilot of a new Learning and Development
initiative of ‘workplace reflection’. Using your current or past employment, you need to
reflect upon the current Business Communications module you have been studying and
write a 1,000 word reflective essay on learning styles and the factors that influence
communication and learning within the workplace.
LO1 EXPLAIN A RANGE OF LEARNING STYLES
AND THE FACTORS THAT INFLUENCE
COMMUNICATION AND LEARNING.
Consider a range of learning style theories that have been covered;
VARK
Honey & Mumford
Gibb’s Reflective Cycle
Kolb’s Learning Cycle
What are the benefits and limitations or even challenges to learning styles?
Consider how knowledge of learning styles will help organisations be more effective
when communicating and working with employees and stakeholders.
Think about the impact on effective communication such as;
New employees training and induction
Complaint handling
Manager and employee relationship
Teamwork
LEARNING OUTCOMES: LO1, LO4
& LO5
THE ACADEMIC
PRESENTATION/WRITING
Title Page
Contents Page
Headings & Sub Headings
In text citations
Conclusion
Reference List
Remember that this is a reflective piece of work therefore for this assignment only
you CAN write this with FIRST PERSON LANGUAGE.
You must though use references within your work when discussing key theories and
concepts.
Do NOT forget:
ALSO please ensure that you are proof reading your work before submitting it.
Remember to submit your work via Aula before the 18:00 deadline!
LO5 ANALYSE THE IMPACT OF DIFFERENT
METHODS OF COMMUNICATION WITHIN A
BUSINESS AND MANAGERIAL CONTEXT
New employees training, induction
Complaint Handling
Manager and employee relationship
Teamwork
Barriers to communication
Reflection on communication skills
Business Ethics
What are the organisation’s business ethics?
How are these communicated to stakeholders?
The role of CSR – what are the impacts of it?
Consider the following;
The different learning styles and in particular;
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