Value Stream Map – Emergency Room
Wait
Out Patient
Registration
Taken to ER
Room
Nurse
Examines
Patient
Doctor
Examines
Patient
Nurse brings
Medical
Supplies
Doctor Treats
Patient
Patient Goes
Home
| Pa | tient |
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Hospital
Records
| Attending Nurse |
Attending Physician |
Patient history |
| Vital Statistics |
Material Flow
Information Flow
Go to
Waiting
Area
Wait Wait Wait Wait
Insurance
Company
Departing
Instructions
Wait
Available Room
Patient history
Vital Statistics
Patient history
Vital Statistics
Treatment
Information
Diagnosis &
Supply Needs
Treatment
Information
Insurance Info
Nature of Injury
Patient history
Patient Info
Patient ready
for Treatment
Diagnosis &
Departing Inst.
Departing
Instructions
Source: http://image.slidesharecdn.com/12may1345deanblisstrackarev1-1324465696655-phpapp01-111221051739-phpapp01/95/lean-what-isit-and-how-does-it-work-22-728.jpg?cb=1324445291
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